Last updated: 4/30/2024
At SDC ONLINE LIMITED, we specialize in the sale and instant delivery of digital video games and downloadable content. As all of our products are digital, no physical shipping is required.
1. Delivery Method
All products are delivered electronically. After a successful purchase, you will receive your digital game key or download link via:
- Email (to the address provided at checkout), and/or
- Your user account dashboard on our website
Please ensure your email address is correct and check your spam or promotions folder if you do not receive your key promptly.
2. Delivery Time
In most cases, digital products are delivered instantly or within a few minutes after payment confirmation. In rare cases, delivery may take up to 1–2 hours due to system processing or additional verification.
3. Failed Delivery
If you do not receive your product within the expected timeframe:
- Check your email inbox and account dashboard
- Ensure payment was successfully completed
- Contact our support team for assistance
4. No Physical Shipping
We do not offer or support physical shipping. All items sold on our platform are digital and do not require courier or postal services.
5. Customer Support
If you experience issues with receiving your product, please contact us at:
Email: support@sdc-online.com
Address: 9 Barnfield Close, Hoe Lane, Nazeing, Essex, EN9 2RE, United Kingdom